Material: Rubberwood
Washing instructions: Please kindly take note that to use the normal scrub sponge for washing these dinnerware. Please DO NOT use metal scrub sponge (stainless steel sponge).
PRODUCTION: Please keep in mind that the product is made in a handcraft workshop and made to order, refunds/exchanges are strictly not allowed. Please kindly consider carefully before placing an order.
Variations in colour, finish, size, weight and wood pattern for each product may occur due to the use of natural materials as well as handmade production process.
- Due to the nature of wood products, unlike plastic or metal, it is difficult to manufacture smoothly and identically, unlike by printing.
- Depending on the supply and demand situation of wood, the texture and colour may vary, and the finish may be somewhat rough, or there may be some left over material.
NOTE: The following phenomena may occur and the reasons below are not considered defective or applicable for exchanges or refunds.
- The wood grain, texture or colour may be different, and the finishing may be somewhat rough. There may be some pit marks, press marks, missing knots, or fillings.
- Hand machining can cause scratches, and minor defects during processing due to its house wood material.
- A black line may be seen at the joint, and the colours of the trees may differ from each other.
- There may be grooves or finely cracked parts (silver).
- Due to the nature of manual work, varnish marks may remain in gaps or corners, and wrinkles may form in the corners.
- The design uses the grain of the wood as it is, so the pattern or colour may not be consistent, and there may be scratches on the surface. This is a unique characteristic of the tree, and it is not a defect because it is a natural phenomenon in the manufacturing process.